How long will my items take to ship?
Most of the items we sell will ship within 1-2 business days from the date ordered. Some items, however, may be backstocked by our distributors and will take longer. We do our best to keep inventory up to date, but in rare instances, our site may show an item in stock that is not. In that case, shipment will take longer. You will have the choice at checkout to choose faster shipping methods that will decrease shipping time, but will not effect the time it takes us to process the order.
Once an item leaves the warehouse, Regular Ground shipments will be in transit for 2-5 business days.
How much does shipping cost?
Our shipping charges are automatically calculated by our shopping cart after you enter your shipping information. Our shipping rates are calculated based on product size and your location. Purchases $100 or more are always shipped free!
Where Do You Ship To?
We ship anywhere in the continental United States and Canada. We also ship to APO & FPO addresses.
*Siskiyou brand items do not ship anywhere but the continental United States.
What shipping Methods do you use?
Depending on the size of your order, your location & where it is shipping from, your order will ship using UPS, FEDEX or The Post Office(USPS). If you have any special shipping instructions please let us know ahead of time by emailing us or typing them into the comments section when placing your order.
Will all my items ship together?
Orders with multiple items may ship from multiple warehouses. In these instances you will receive multiple tracking numbers via email as the items ship.
Where do you ship from?
In some cases we use 3rd party warehouses or the manufacturer themselves to supply and ship our products to our customers.
What If I Need to Change or Cancel My Order?
If you need to cancel or change your order, please contact us as soon as possible. We will do everything we can to try to accommodate your request. However, please note that our processing and fulfillment goals are designed to get orders on their way quickly and efficiently. Therefore, it may not always be possible to change or cancel an order once it has been placed.
ADDRESS CORRECTION FEES
Please make sure you provide the accurate ship to address when placing the order. If UPS has to correct the address in anyway while shipping the item by changing the zip code or if it is missing the apartment # etc... they will charge a fee at the customers expense.